This new year, St Katharine Docks Marina is celebrating the achievement of five gold anchor status for a third consecutive time
The central London marina, St. Katharine Docks, has once again been awarded this esteemed marina accreditation, recognising outstanding customer services and facilities. The prestigious Five Gold Anchor Award is a scheme run by TYHA (The Yacht Harbour Association), that assesses a marina’s quality of facilities, customer service and infrastructure. In late October, the Docks were subject to a rigorous assessment with all elements of the marina and operations audited. St Katharine Docks is part of the TYHA Gold Anchor network, which includes 151 marinas across 30 countries.
Marina Manager, Tom Lord explained: “We are delighted to announce that we have successfully renewed our TYHA Gold Anchor accreditation at the 5 Gold Anchor level. This recognition counts St Katharine Docks Marina among the highest level of marina facilities across the UK and abroad. Ongoing accreditation at this level is testament to the consistent effort put in across the whole site, from the various teams that contribute to its daily operation. The marina team are very proud to have achieved renewal of this prestigious industry accreditation and remain dedicated to providing the best possible marina experience to our berth holders and visitors, at our historic marina.”
The Gold Anchor scheme has been developed by the marina industry with the specific objective of raising standards and providing customer centric services. The Scheme assists marinas to position and differentiate themselves in the marketplace. Participation also provides a global performance benchmarking that contributes to continual business improvement. For consumers, Gold Anchor helps in their evaluation and selection of marinas aligned with their needs. Marinas entering the Gold Anchor scheme can choose to self-assess against the core scheme criteria or be independently assessed by one of the expert assessor team.
Occupying three historic interlinked basins, St Katharine Docks Marina provides 185 berths for vessels up to 40m long, as a visitor or on long-term berth contracts. The marina offers outstanding facilities and services along with a social calendar of enjoyable nautical events and all-year-round activities. Opened in 1828, the Thomas Telford-designed docks were once one of the busiest ports in the UK, renowned for handling luxury goods, sugar, rum, spices, perfumes, wines, and tea. Today, St. Katharine Docks has evolved into a thriving waterside community and offers great facilities in an iconic setting. As the leading central London marina, visitors can enjoy the unique experience of sailing the Thames and mooring right next to the Tower of London and Tower Bridge.
THYA’s assessor, Barnaby Hayward, added: “As one of the city’s most diverse and dynamic marinas, St. Katharine Docks continues to set the standard for excellence in the UK and international marina community. Congratulations to the entire team at IGY St. Katharine Docks Marina on achieving this outstanding milestone once again.”
